Situation

A multinational mass media and entertainment conglomerate experienced various frustrations with their current vendors and a siloed operating model in addition to end-of-life graphics technology.

Certain regions and departments had upgraded equipment, but the enterprise wanted to align the operations across two recently merged enterprise groups.

The enterprise sought to align the technology and processes across four regional sports networks for studio shows with varying needs and levels of experience.

Solution

The project team evaluated each region's needs to roll-out new graphics, platforms and training. A few steps the project team took:

• Led an extensive vendor RFP and selection process to determine the best solution

• Facilitated communication channels and designed a support model to troubleshoot technical and operational challenges during and after the transition

• Architected a hub-and-spoke model to enable shared assets and ensure consistency and collaboration across the markets

• Designed a training plan to ensure teams were properly acquainted within the aggressive timeline

Results

• Aligned the entire Division on the same platform, enabling savings of $800K through preferred pricing

• Optimized technical and operational workflows within the constrained timeline and budget, increasing efficiency and capabilities by 30%

• Shared learnings to increase collaboration across the regions and set a precedence for future transitions as a first mover

• Reinforced partnership with vendor, leading to 40% of cost savings in future purchases